This Code of Practice provides the basis for good practice in the marketing, operation, financing and administration of training services by Australian Training School Pty Ltd and is designed to provide a clear indication to staff and students of the standards of behaviour, dress and attendance, etc required at Australian Training School Pty Ltd.
While attending Australian Training School all students must follow the instructions of the staff and observe the following Code of Practice. This document should be read very carefully to ensure that the implications of non-compliance are fully understood. Failure to follow this code may result in dismissal from the course. Course participants are required to conform to the Code of Practice as it forms an integral component of Australian Training School’s training, particularly in relationship to general behaviour and safety
For the purposes of this code:
“Student” refers to any person participating in training delivered by this organisation.
A “Client” is a person or organisation who may enter into a contract with the registered training organisation for the delivery of training services.
This Code of Practice is an integral part of the training program, allowing groups of students to work safely together with the minimum of disruption to the smooth running of Australian Training School
Safety
The Workplace Health and Safety Act (1995) applies to all staff and students of Australian Training School Pty Ltd. All staff and students have a responsibility to ensure that they work safely, without risk of injury to themselves or people around them. When on Australian Training School premises or any premises used by ATS:
(i) Follow any safety practices required
(ii) Do not enter these premises with illegal drugs, alcohol, weapons or be under the influence of drugs or alcohol
(iii) Seek advice when required on safety requirements
Emergency Procedure
If a situation arises that is considered an emergency (fire, etc) the supervising instructor must be informed immediately. If that person is not available then another staff member from Australian Training School must be located urgently or the matter reported to the main reception.
Evacuation Procedure
The building has a fire alarm system which will be set off by smoke. In the event of a situation arising that the site/training area requires evacuation all students are required to leave the building in an orderly manner as directed by their instructor. All personnel will congregate at the Emergency Assembly Point as directed where the instructor will check the attendance register to ensure that all students are present. Under no circumstance will students re-enter the building until they are advised that it is safe to do so by staff.
First Aid
A number of First Aid cabinets are located within Australian Training School and are to be used only in the event of an injury or accident. In the case of accidents or injuries “no matter how minor” they must be reported to the instructor in charge of the class, at the time the incident occurred. Details of the incident will be recorded on an incident report form and signed by the student and the supervising personnel.
Anti-Discrimination
Regardless of cultural background, gender, sexuality, pregnancy, disability or age you have the right to learn in an environment that is free from discrimination and harassment and be treated in a fair and considerate manner while you are studying with us.
If, at any time, you feel that any staff member is not abiding by our Code of Practice, then report your complaint to your supervisor/trainer or anyone in our organisation, or complete our Complaints and Appeals Form.
Vandalism
Should a student be guilty of a deliberate act of vandalism to Australian Training School, its equipment or other student’s belongings, dependent on the severity of the act, their course enrolment may be cancelled.
Smoking
Australian Training School is a smoke free zone. Please obey the NO SMOKING SIGNS. Designated smoking areas have been provided at the rear of the car park.
Substance Abuse
The consumption or inhalation of any form of illegal substance or alcohol will not be tolerated while attending Australian Training School.
Any person considered being under the influence of drugs, alcohol or any illegal substance risks immediate dismissal from the course.
Privacy
Australian Training School Pty Ltd collects certain personal information from staff and students to facilitate effective and efficient service provision. Australian Training School ensures the privacy of individuals through its privacy policy. Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the information that we hold about you. If you wish to obtain access to your information, you will need to make a request to us in writing, including verification of your identity.
Copyright
Australian Training School Pty Ltd training materials are protected by copyright law. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright legislation, no part may be reproduced or re-used for any commercial purposes whatsoever without written permission.
Disclaimer
Our organisation endeavours to supply accurate, relevant and up-to-date information to prospective students and regularly reviews all information provided to ensure its accuracy and relevance. Our training materials and manuals are drawn from approved sources.
While every effort has been made to ensure accuracy, the information is subject to change. No responsibility is accepted for any loss, damage, or costs, financial or otherwise, suffered by any person acting or relying on information contained in or omitted from our materials.
Attendance
Punctual attendance at training sessions is required for successful completion of programs. It is your responsibility to advise your trainer of any absence/s prior to class commencement. You are required to:
- Provide legitimate proof of absence
- Provide a medical certificate if the absence is on account of sickness for any period of more than one (1) day
Clothing and Footwear
Our dress code is smart casual. Clothing with logos that may be classified by management as lewd, crude, vulgar, racist or sexist is not permitted to be worn. All students are required to be dressed in a suitable manner. We recommend fully enclosed shoes be worn. Students that choose not to follow the dress code will be required to leave the premises and change the offending or inappropriate attire before resuming the course. This could lead a student into a situation of being unable to complete a particular training requirement.
Student responsibilities
Students with ATS are required to:
- ensure that all the information that they provide to ATS is accurate
- notify ATS of any contact changes (email, phone, address etc.)
- advise ATS of any difficulties or problems they may experience with ATS staff, procedures or training
- achieve satisfactory progress with their studies through participation as required
- NOT submit or claim as their own, work derived from another source or work done by another person
- keep a copy of all assessment work submitted
- RPL Students must obtain authorisation to use evidence they submit. They must remove sensitive names and figures if necessary.
Expectations that we and other students may have of you:
- contribution to the harmonious and positive learning environment irrespective of others’ gender, race, sexual preference, political affiliation, marital status, disability or religious belief
- familiarisation and compliance with our rules, regulations, policies and procedures
- honesty in your work including not cheating, falsifying or conducting yourself in any way that injures others or your studies
- active and positive participation in the teaching/learning/assessment process
- agreement to resolve disputes, appeals, grievances and complaints honestly and openly by participating in appeals, grievance and complaints procedures
- utilisation of the facilities and resources we provided to you in accordance with their function and the conditions for their use, and
- respect for other students and staff members right to privacy and confidentiality
ATS responsibilities to student
ATS has responsibilities to you as student to provide you with a quality of service that will assist you as much as possible in attaining your qualification. We undertake to abide by all our policies and procedures.
Expectations you and other students may have of us:
- a supportive, harmonious and positive learning community of which you are a valued member irrespective of your gender, race, sexual preference, political affiliation, marital status, disability or religious belief
- easy access to timely and accurate information about our regulations, policies and procedures and confidence that we will apply them appropriately and fairly to you;
- quality teaching and fair, valid and flexible assessment
- prompt and considerate resolution of your concerns, appeals, grievances and complaints using procedures that are easily accessible, fair and transparent;
- respect for the privacy and confidentiality of your dealings with us and confidence that your affairs will only be known to those of us whose duty it is to deal with you
Behaviour
To ensure all learners receive equal opportunities and gain the maximum from their time with us, these rules apply to all people that attend any of our sessions. Any person(s) whom displays dysfunctional or disruptive behaviour may be asked to leave the session and/or the course.
Dysfunctional behaviour may include:
- Continuous interruptions to the trainer whilst delivering the course content
- Smoking in non-smoking areas
- Being disrespectful to other participants
- Harassment by using offensive language
- Sexual harassment or bullying
- Acting in an unsafe manner that places themselves and/or others at risk
- Continued absence at required times
- Cheating, plagiarism and collusion. Plagiarism can be defined as copying published information without acknowledgement of the source and presenting the work as your own. Plagiarism will be treated as student misconduct.
- Entering Australian Training School Premises with illegal drugs, alcohol, weapons or being under the influence of illegal drugs or alcohol
- Bringing children, pets or other non-students into the classroom
The following rules, in respect of Australian Training School, are to be observed by students at all times:
- Ensure you give your full attention to the trainer in charge and apply yourself to the task of learning.
- Horseplay, skylarking, fighting, playing of practical jokes or use of abusive language, etc is not permitted.
- Racial vilification in any form will not be tolerated.
- Walkmans, IPods or computer games are not to be used.
- Mobile phone use (unless emergency or urgent mater) during class is not permitted without prior arrangement with trainer..
- Students should concentrate on the task at hand and not distract others from their work.
- Ensure appropriate respect and courtesy is paid to staff.
- Bullying or intimidation of any type will not be tolerated.
- Should there be any doubt about the instructions given, respectfully request for the instructions to be repeated – don’t proceed until you are sure of the task required.
Disciplinary Procedure
Any student who is disruptive in any manner towards the trainer or other students in the classroom will receive a verbal warning. If this behaviour continues the trainer has the right to remove the said person from the class and training will continue via distance study.
Anyone displaying inappropriate or dangerous behaviour will be required to explain to their trainer the reasons for this conduct. The trainer will point out any necessary changes needed to be made.
Should students fail to follow the “Code of Practice” Australian Training School will provide counselling and where necessary issue a “First Warning”. Should there be a
second instance where the student fails to observe the “Code of Practice” another counselling session will be arranged and the parents (if the student is under 18 years) or employer or both will be advised. This may result in a “Final Warning” being issued to the student. Any further indiscretions in relation to the “Code of Practice” may result in dismissal from the course
Gross misconduct will result in instant removal and cancellation of enrolment. Any person who is asked to leave a session or course has the right of appeal through our appeals process.
Appeals, Complaints and Grievance Procedures
We have a documented procedure that covers any appeals, complaints or grievances. Should you have an appeal, complaint or grievance contact the designated person for more detailed information.
Sensitivity
All staff involved in grievances/complaints will treat all grievances/complaints sensitively.
Who Else Can Help?
At any time during the grievance/complaint process students have the right to contact an external agency for advice or help.
Complaints Hotline: 1800 000 6747